Frequently Asked Questions

General

Pet Transportation

  • Yes. Every trip is dedicated to one pet or one household only. No multiple pickups, no shared rides, no unnecessary stops.

  • Trips are carefully planned with regular stops for breaks, water, and comfort. You’ll receive updates along the way so you always know how your pet is doing.

  • Yes. Local transport includes pickup, drop-off, and staying for the appointment if needed. Notes and updates are relayed back to you afterward.

  • That’s taken into account from the start. The pace, stops, and handling are adjusted to keep your pet as comfortable as possible.

Poop Pick-Up

  • Most customers choose once per week on a recurring schedule, but frequency can be adjusted. We offer pricing tiers for 1x weekly, 2x weekly, and 2x monthly

  • No. As long as there’s access to the yard, the service can be completed without you being there. Instructions can be left before or after checkout.

  • On first appointment, yards will be surveyed for current waste buildup.

    For yards with an estimated 14+ days of buildup, a one-time initial cleanup fee applies. (Max $60)

    Fee Pricing:

    • 21 days buildup: $15

    • 28 days buildup: $30

    • 35 days buildup: $45

    • 42+ days buildup: $60

In-Home Pet Sitting

  • Both options are available depending on your needs. Care is flexible and built around your pet’s routine.

  • That’s the goal. Feeding, walks, and general care are kept as close to normal as possible to reduce stress.

Dog Walking

  • No. We request owners to be present for the first meet, but it is not required. You can leave instructions for entry/closing up the property to access the dogs.

  • Standard walks are 25 minutes, with enough time for exercise, stimulation, and a quick reset in your pet’s day.

  • No, unless upon owner request. Like our transportation, all walks are done privately to ensure that your pet receives the one on one attention and care you would give them yourself.

  • Yes. Most clients choose a weekly schedule so their pet gets consistent activity without needing to rebook.